FAQs

Once an order is placed, I will do a little happy dance at my desk, then I will get in touch via email to request any further details (such as invite wording, guest addresses, table plan etc.) that I might need before I can start the exciting process of creating your stationery. Alternatively, you can upload much of this using the templates available on the product pages when you place your order to help get your proof turned around faster.

Once I have everything I need, then leave it up to me and I’ll work my magic and create some totally gorgeous stationery for you. I will email you with digital proofs within 2-3 working days. You will need to check proofs thoroughly and get back to me with any changes needed or confirm that you are happy for the stationery to go to print.

Once you have approved your proofs, I’ll do another little happy dance (because you can never have too much dancing in your day!) and then send it to print at which point we can both eagerly await the arrival of your beautiful stationery eeeeeeeeek! Your stationery should arrive within 2 weeks and I will lovingly wrap it up ready to post. I will pop you an email to let you know your parcel is on its way and wave it off with a fond farewell as it leaves the garden studio and starts the exciting and much anticipated journey to your door.

Delivery is free within the UK for orders over £75 and £4.50 for UK orders under £75. Samples are delivered free to addresses within the UK, Europe, USA and Canada

In my ideal world the stationery would be delivered by tiny fairies with glittery wings that leave rainbow trails as they fly but I am struggling to recruit such a thing, (if you know of any, do let me know). So for now, parcels will be sent via Royal Mail or courier with an expected transit time of 1-2 working days in the UK and will need a signature on delivery. If you know you’re not going to be at home, then please ensure you enter a delivery address for your workplace or a relative where you, or someone you trust, will be able to sign for your precious parcel of paper prettiness and take care of it for you.

For more information on delivery including pricing and transit times for Europe, North America and beyond, please see the Delivery page for more info.

You can order an invitation sample pack from any of the collections here, so you can feel the lovely textured card for yourself and see the quality of the print finish. Samples include an invite with an RSVP card and separate info card, in a beautiful little package including an envelope and matching address label.

As a rough guide…

Save the Dates: Send out 9-12 months before your wedding day, 12-18 months if your wedding is abroad.

Invitations: Send out 4-8 months before your wedding day, with an RSVP date of 8 weeks prior the wedding at the latest. 8-12 months if your wedding is abroad.

Day Stationery: You’ll need to place your order at least 6 weeks (4 weeks at the very latest) before the wedding day to allow plenty of time to collate your details, design, proof, print and deliver in time for your wedding day. I advise you order all your day stationery at the same time on one order to save on postage costs. If you have left it any later, it may still be possible but you’ll need to get in touch

Thank Yous: After the wedding day once you have your professional high res photos back and chosen a suitable shot. Please don’t send me a low res screen grab or a poor quality shot snapped by one of your guests. You may have paid A LOT of money for a photographer, so trust me when I say it’ll be worth the wait!

Please also take the lead time into consideration when placing your order.

Remember that usually couples and families go on the same invite so you only need 1 invite per household, not per guest. Make sure you add around 5-10 extra for spare. You might make a mistake writing them out or decide to invite others last minute if some guests can’t make it. There are minimum order quantities, so if you run out you won’t be able to order just 5 more at a later date. So please make sure you order more than enough to begin with.

I recommend you put your RSVP date at least 8 weeks before your wedding day. You will need to place your order for any day stationery 6 weeks before the wedding at the latest, so this gives you 2 weeks to get everything together, chase any late replies, work out your final guest list and arrange a seating plan if needed (do not underestimate how long that can take!) at which point you can place your order in time.

8 weeks before your wedding there will be a lot on your plate with everything coming together rapidly as you get closer to the wedding day. You’ll want to give yourself plenty of time, plan ahead where you can and not leave things until last minute causing unnecessary wedding stress. If you are super organised, sending your invites out well in advance, then of course you can put your RSVP date earlier than 8 weeks. Another thing to consider, which may affect this date, is when your venue needs to know final guest numbers.

If you are ordering RSVP’s 

If you select RSVP’s with envelopes, then we can use the back of the card to detail the menu options and ask guests to write their names next to their preferred choice.

If you are not ordering RSVP’s

Menu options can go inside left of a folded card or on a separate info card. Then guests can reply with their choices by your chosen RSVP method of email/text/post etc.

If you want to email me your menu options beforehand at [email protected] then I can take a look at how much room they will need, and advise what the best option to go for is.

If you see something you like, but colours aren’t quite right then do get in touch as I can change certain elements of a design for an extra design fee to cover my time. Simply just changing the background colour can often be enough to bring another tone into an existing collection to make it work for you. A design fee can be anything between £25-£150 to cover my time to make the changes to current artwork. Alternatively if you like my style but want something completely unique, then I can create a bespoke design for £175. The design fee is on top of the printed stationery prices. Just contact me with as much detail as possible about what you’re after and colours and your plans for scheme/décor etc. and I can advise and we can go from there.